Acceptable Use Policy
This Acceptable Use Policy (the "AUP") sets out what the PromptSpotter Service may and may not be used for. It is incorporated into our Terms of Service and applies to every customer, administrator, and end user.
1. Use the Service lawfully
Do not use the Service for any purpose that is illegal under the laws that apply to you, or that would cause us to break the law. Do not use it to facilitate or conceal criminal activity, infringe other people's rights, or violate any court order or regulatory requirement.
2. Don't reverse engineer or abuse the Service
Do not reverse engineer, decompile, or disassemble the Service except to the extent that mandatory law expressly permits. Do not probe, scan, or attempt to penetrate the Service or related infrastructure other than through our published vulnerability disclosure process (info@promptspotter.com). Do not attempt to bypass authentication, tenancy isolation, rate limits, or any technical or quota restriction.
3. Use PromptSpotter as a DLP tool, not a productivity monitor
PromptSpotter is a data-loss prevention tool: it exists to detect sensitive data leaving the browser on its way to AI applications. Do not use it as a general employee-monitoring or productivity-surveillance tool. Specifically, do not configure custom detection rules whose purpose is to capture the substantive content of employee communications, or to flag protected activity (such as whistleblowing, union organising, or lawful complaints). We do not see prompt content by design; do not try to architect a workflow that turns PromptSpotter into a content-monitoring layer. Use of the Service must comply with workplace-monitoring and employee-information laws in your jurisdiction.
4. Don't interfere with other customers
Do not take any action that disrupts, degrades, or interferes with another customer's use of the Service or with the security or integrity of the Service itself.
5. No malware or harmful code
Do not use the Service to transmit, distribute, store, or test malware, ransomware, viruses, worms, trojans, or any other malicious or harmful code. Do not use the Service to host or distribute phishing content, fraudulent payment pages, or material designed to defraud.
6. Respect rate limits and fair use
The Service enforces rate limits and per-plan quotas on API requests, custom rule counts, and other resources. Do not attempt to circumvent these limits or to generate artificial load. If you have a legitimate need for higher limits, contact info@promptspotter.com.
7. Don't impersonate or misrepresent
Do not impersonate another person or organisation, falsely claim affiliation with PromptSpotter, or misrepresent your identity in any sign-up or support interaction.
8. Consequences of violation
If we reasonably believe that you have violated this AUP, we may — depending on the severity, with or without prior notice — warn you, require you to remediate, suspend affected features or the account, or terminate the Service under the Terms of Service. Where the violation creates an immediate risk to other customers or to the Service, we may act first and notify after. We will refund pre-paid fees attributable to the suspended period only if the violation is later confirmed to have been our error.
9. Reporting violations
If you become aware of a violation of this AUP — whether by another user, by an administrator, or by us — please report it to info@promptspotter.com. Include enough detail to let us investigate (account, timing, behaviour observed). We will acknowledge reports within one business day.
10. Changes
We may update this AUP from time to time to address new patterns of abuse or new functionality. The current version is always available at this URL; material changes will be notified by email to administrators at least 30 days before they take effect.